mHelpDesk
by MHelpdesk
🗂️ Business
Version 2.35.0 đź’ľ 3 Mb
đź“… Updated March 7, 2022
The Fastest, Easiest, Most Powerful Field Service Management Software
Features mHelpDesk
Work online or offlineWith our innovative offline feature, your team can continue to work even when a wifi or cell signal isn’t available.
Then the app automatically syncs as soon as a connection is found.Simplified schedulingCheck your own schedule or your team’s schedule, and create new jobs and appointments directly within the app.
Sync our mHelpDesk schedule with Google Calendar for extra efficiency.Professional estimates, on siteCreate and send estimates on the go, using professional templates that you’ve selected and customized.
When the work is done, you can turn the estimate into an invoice with a few button clicks.Invoices that get paid fasterView or email professional-looking invoices directly from your phone, allowing you to take payment immediately.Customer support, made easyBy keeping all of your lead, customer, and job details within the app, your team always has the information they need.
And with our automated email and SMS (text) alerts, team members and customers can always have the latest information on job status.Connecting field and officeWith our robust app, communication between office and field techs is seamless.
Data is updated automatically so that everyone is on the same page.
mHelpDesk saves you time and energy in connecting field and office staff so that everyone can focus on job quality and customer service.Over 12,000 customers use mHelpDesk to run their business more efficiently."We now convert more leads into paying jobs.
The professional quotes included are so much better than our old carbon copies." - Nancy S.
(Owner @ Vantage Landscaping)"We have been using mHelpDesk for 2 years and its really helped my company get organized.
Weve now adopted the software across the company from sales to engineers and it’s improving our efficiency all the time." - Lisa T.
(Owner @ Appliance Rescue)"With mHelpDesk I enter the work once and Im done.
Even better, I can have clients pay me on the spot." - Derek K.
(Director @ Kite Refrigeration)Everything you need to get the job done- Web and mobile access- Offline/online sync- Scheduling- Lead management- Job management- Email/SMS (text) Automation- Estimates- Invoices- QuickBooks integrationmHelpDesk has happy customers across several industries, including:- HVAC- General contractors- Electricians- Plumbers- Handymen- Exterminators- Locksmiths- Roofers- Installers- Repairmen- AND MOREGetting startedIf you’re already an mHelpDesk customer, then download the app for FREE and sign in with your account credentials.Not an mHelpDesk customer yet?
Create your free trial at mhelpdesk.com and try it free for 14 days.
No credit card is required, and you have no obligation to purchase.About usFor 10+ years, mHelpDesk has been developing products entirely focused on field service businesses.
Our mission is to help our customers simplify and streamline those necessary manual office tasks so they can spend more time on their customers and craft.Disclaimer: mHelpDesk uses your GPS in your phone - continued use of GPS running in the background can decrease battery life.Resolved issue where some users were receiving an error message when uploading photos.
Made additional bug fixes to improve user experience
Secure & Private
Your data is protected with industry-leading security protocols.
24/7 Support
Our dedicated support team is always ready to help you.
Personalization
Customize the app to match your preferences and workflow.
See the mHelpDesk in Action
What Our Users Say
Don't just take our word for it. Here's what our users have to say about our Android app.
"None of my links for pulling up the phone number on the contact or the link to open up maps at the address are working anymore on a OnePlus 7 pro"
reuben smith
"I wish my company could move faster to switch to different platform from this app. At one point it was good then recently over last few months the updates managed to ruin the app even more. Features that at one point worked are no longer functional. You would think this is rectifiable, but it's not. Biggest issue is the actual support or the lack there of. Terrible support to say the least. Multiple back and forth with zero help. They ask same question and do little to resolve issue."
Kirill Zelichenko
"I can't select more than 1 photo from my gallery. The last update sucks"
Pablo Rivera
"Map button has stopped working now, and can no longer batch photo upload now. Damn thing freezes CONSTANTLY! It'd be faster to write it by hand scan pictures, and snail mail it to the office. So annoying. I'd give it -5 stars if I could."
Joe Mitton
"Horrible timer stays on an I have to delete an reinstall app it's the WORST app ever"
Douglas Gonzalez
"Worst app ever . Always takes forever to upload pictures even while using wifi. Most of the time it doesn't respond."
Mark Bass
"can i give a negative 5 stars?"
David Neilson
"đź’Ż garbage. Only use it as you need it, and try and convince your contractor to download some other app service because, these people are terrible."
Adam Jarrett
"do you guys even care Yo. The back button on your cell phone should be able to take you back in the menus on this app like every other app in the whole wide world please fix that. Also on a multi item entry on a work ticket the last thing shown should be the last entry not the very first one from two weeks ago as it makes it difficult to scroll for 20 minutes trying to find the entry you just did. Fix it it's easy I could code this in 20 minutes. Come on you can do it."
parks canada
"I've been using mhelpdesk for the past 3 years or so. The app has worked most of the time. There are issues after phone updates but they get them fixed."
Ryan Organ
Get the App Today
Available for Android 8.0 and above